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Switching coaching apps without losing your clients’ history.

Switching tools is less about the new app than about the old one: what can you take with you, what stays behind, and what do your clients need to do. Here is a calm way to do it.

Cover: the headline over a photo of an open planner showing a month grid, beside a second photo of a notebook and pen on a table, ready for a plan and an app screen on a phone.
Cover photos: Bich Tran and Polina Kovaleva on Pexels, used under the Pexels License.

In short. Decide what must move, export from the old tool first, import programs from a spreadsheet, invite clients and run both tools for a week before you retire the old one.

A blue pen resting on an open lined notebook in a stripe of daylight.
List what must move before you touch anything. Photo by Taiye Salawu on Pexels, used under the Pexels License.

Decide what has to move

Write it down before you open the new app. For most coaches the list is short: the programs, the client list, and the history the client or the coach wants to keep. Everything else is nice to have.

  • Programs and templates. The part you build once and reuse.
  • Clients. Who is active, who is paused, and who is about to finish.
  • History. What a client did last month matters for next month’s plan.

Export before you commit

Ask the old tool what it exports, in what format, and who can export it. Do it first, while you still have a working account. Check each vendor’s own help pages for the current options, because tools change.

Bring the programs across

One Fitness Hub imports routines and programs from a spreadsheet in the documented Program CSV format, with a sample template to download and a preview before anything is saved. If your old tool can export a spreadsheet, you can usually reshape it into the template in an hour. Move client programs out of spreadsheets walks through it.

An open grid-paper notebook on a pink and blue surface.
A short checklist keeps the switch calm. Photo by Mira Fialkova on Pexels, used under the Pexels License.

Invite clients, do not import them

Clients join by invitation. Each one reviews what to share with you and accepts, so every client chooses their own sharing. Nothing is shared until they tick it. Tell them what is changing and why, and give them one thing to do: open the invitation.

Run both for a week

  1. Move one client first and keep the rest where they are.
  2. Assign their next program from a start date and ask for one logged session.
  3. Check the calendar and their shared history on day seven.
  4. Move the next few clients. Retire the old tool when the last one is across.

What happens to history

A client who leaves a coach keeps their own training history in their own account, and their assigned routine copies. Your records in the old tool stay there, so keep your export. Plan for history to start from the day the client logs their first session in the new app.

Quick answers

  • Can I import my clients? No. Clients join by invitation and review what to share before accepting.
  • Will old history come across? Your records in the old tool stay there, so keep your export. Plan for history in the new app to start with each client’s first logged session.
  • How long should the switch take? Move one client first, then the rest at your own pace. There is no deadline to meet.

Where One Fitness Hub helps

This post is general information about using the app, not medical or dietary advice. Targets and estimates in the app are fitness estimates for adults 18 and over.

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Start with one client and one program.

Open a club, import a program and see how it feels before you move anyone else.